Terms of Service

Last Updated: January 2025

These Terms of Service ("Terms") govern your engagement with TopsMega ("we," "us," "our") for gaming license consulting services. By proceeding with our services, you acknowledge understanding and acceptance of these terms.

1. Service Scope and Limitations

We provide consulting and advisory services for gaming license applications across multiple jurisdictions. This includes regulatory guidance, documentation preparation, and application navigation support.

We do NOT guarantee license approval - final decisions rest with regulatory authorities. Our role is strategic guidance through proven frameworks that improve approval likelihood and timeline efficiency.

2. Client Obligations

You agree to:

  • Provide accurate, complete information for all application materials
  • Disclose any regulatory history, previous applications, or compliance issues upfront
  • Meet deadlines for document submissions and regulator responses
  • Maintain confidentiality of strategic guidance shared during engagement
  • Pay fees according to agreed payment schedule

Delayed or incomplete information from your side extends timelines - and we can't control what we don't receive on time.

3. Fee Structure and Refunds

Fees are milestone-based: initial retainer covers Phase 1 (Jurisdictional Strategy), subsequent payments tied to Phase 2 (Application Preparation) and Phase 3 (Submission & Liaison).

Refund policy: Retainers are non-refundable once work begins. If you terminate mid-process, you're billed only for completed milestones plus any work-in-progress at hourly rates.

Regulatory authority fees (application fees, background check costs) are separate - paid directly by you to authorities.

4. Confidentiality

We treat all client information as confidential. Business plans, financials, ownership structures - none of it leaves our team or gets shared without your written consent.

Exception: we may disclose information if legally required by regulators or courts. But we'll notify you first unless prohibited by law.

5. Limitation of Liability

Our liability is capped at fees paid for the specific engagement phase where an issue occurred. We're not liable for:

  • Regulatory authority decisions or delays outside our control
  • Lost revenue from delayed market entry
  • Consequential damages from application outcomes

We bring expertise and proven processes - but regulators make final calls. That's the reality of compliance work.

6. Termination

Either party can terminate with 14 days written notice. You're responsible for payment of all work completed through termination date.

We reserve the right to terminate immediately if you provide false information or engage in activities that compromise our regulatory standing.

7. Governing Law

These Terms are governed by laws of [Jurisdiction - typically where consulting entity is registered]. Disputes resolved through arbitration before litigation.

Questions?

If anything here is unclear, ask before engagement starts. We'd rather spend 15 minutes clarifying terms now than deal with misunderstandings mid-process.

Contact: [email protected]